Payments are accepted through PayPal. All payments must be received within 3 days of auction close unless prior arrangements have been made.
CUSTOMS/DUTY - INTERNATIONAL CLIENTS ONLY
We do not falsely lower merchandise values or mark items as "gifts" - US and International government regulations prohibit such behavior. Requests to do so will be forwarded to's fraud department.
Our international clients are very important to us. Please let us know if you have any questions.
We ship by USPS mail only unless special arrangements are made. We ship the next business day after payment is made/cleared. Weekends and holidays are not business days.
Please make sure that Paypal and have your correct address and PO box if necessary. If you are an international client, please make sure we have a valid address for you in English to avoid shipping delays. We only ship to verified confirmed addresses.
INTERNATIONAL CLIENTS: Please note that delivery times are ESTIMATES. First class international mail can take 2-6 weeks for delivery depending on delays in customs. There is very limited tracking on first class air mail. PRIORITY MAIL international does include tracking and insurance.
We offer a no hassle 30 day return policy. We refund the purchase price only, not the shipping, unless we have made an error. Please ask all questions prior to bidding.
PLEASE NOTE: If an item has been misrepresented in error, or you are unhappy for any reason, please contact us directly through messages only, not regular email PRIOR to opening a case for FAST resolution of your concerns. Please allow us a minimum of 24 hours to respond to your concerns.
Thank you for visiting AJ's Antiques and Art Gallery, LLC. We are a family owned antiques appraisal and consulting service located in Christiansburg, Virginia. Shop securely. We are bonded through BUY SAFE and are a registered trading assistant . We do not share your information with any third parties.
Please use messages to contact us for fast resolution of your concerns. We try to respond to all messages within 24 hours. On Sundays and holidays our offices are closed.
