Seller Community Forum

1 answers

0 votes

Why is the token icon not available when i'm logged in?

The token icon is not visible. I'm having trouble to locate it.

asked over 8 years ago

2 answers

0 votes

How do you request a refund of fees?

The "request a refund for an item on this bill" option is apparently only available for the current month. I need to request a refund of fees on an item that sold in November and also one from back in October. I'd known about the October one but...

asked over 8 years ago

1 answers

0 votes

Booth not activated over a week

I opened my booth over a week ago and was supposed to be sent something by email within 24 hours. I never got it. So I went ahead and tried to import from ebay and etsy. It says import was done successfully but below that it say 0 of 3 imported.

asked over 8 years ago

2 answers

0 votes

Items not showing up in bonanza site search

When I search for "Jansport", "Superbreak", "Jansport Superbreak" my item with the title "NWT Jansport Superbreak Backpack - Weary Red Dustie" does not show up in the search results. I have to search "Jansport Superbreak Backpack" in order for it...

asked over 8 years ago

3 answers

1 vote

Where do my ended listings go?

Hello, I noticed today one of my listings have "sold out" is there a way for me to find my sold out listings so I can relist them? I can't seem to find this anywhere...TIA!

asked over 8 years ago

2 answers

0 votes

Subscribing membership question

This morning I received an email that [URL removed] "Your Bonanza subscribing membership has recently expired. Bummer! If you don't renew your subscription, here are some of the goodies you'll be missing out [URL removed]" Other years there ...

asked over 8 years ago

1 answers

0 votes

How do i change my currency from gbp to usd

Have a new Bonanza account, all prices are shown in Great British Pounds, I want to change this to USD, i am based in Australia

asked over 8 years ago

4 answers

0 votes

Turbo traffic pack who used it already

Can someone tell me if he tried the Turbo Traffic pack ? if it increased his sales ? does it worth to pay 24.95USD for it?

asked over 8 years ago

3 answers

0 votes

I just signed up sunday my item's are not live yet that i imported why?

Hello everyone i'm new here i imported my item's over form ebay and was told that in 24 hours my item's would be active in the booth that was three day ago i contacted support twice no answer i tried to even list an item and some the it just appli...

asked over 8 years ago

4 answers

1 vote

Why is shipping being added as free on sales

I sold an item,shipping was $28.00 but invoice shows FREE SHIPPING.. how do I cancel this as I can not afford the shipping cost? I refunded the buyer in full and put my shop on vacation. too many mistakes on this site and no help????

asked over 8 years ago

3 answers

0 votes

Help with changing bank info & routing #

Hi I have been on Bonanza a few years . And want to change my bank info & routing # for my bonanza fees to come out of a different bank account . Is there an easy way to do that? I don't want my 1,600 items erased , or have to redue my whole store...

asked over 8 years ago

3 answers

0 votes

Batch editing prices on items by % and changing discount on imported items.

I set up my booth to import my ebay items and I chose to have the price discounted -1%. I would now like to change this setting for future imports and change the items I have already imported. What is the best way to do this? Beyond this, I mi...

asked over 8 years ago

1 answers

0 votes

Can i sync more than one ebay account and have them both be in sync at the same time?

and if possible will they both be in sync at the same time so if something sells on either account it is removed?

asked over 8 years ago

1 answers

0 votes

What does this mean: payment type: credit card : funds in escrow?

I tried emailing support but haven't received a response in over 24 hours. I would like to mail this item out tomorrow, but I'm not sure if it's safe. The payment doesn't show up in my PayPal account. Is it safe to ship the item out? If I ship it ...

asked over 8 years ago

1 answers

0 votes

Anyone else having trouble getting answers from the support section?

Waste of time

asked over 8 years ago

3 answers

0 votes

$25.00 charge to my bank card i do not understand

I opened a booth a couple of nights ago. As far as I know it was a free booth with no extra options. Saturday night I made a $289.99 sale (Plus shipping it was like $312.something. This morning a $25.00 charge was made to my bank card that say...

asked over 8 years ago

2 answers

0 votes

Where did it go?

I would normally find the Direct Payments link, I think under My Booth Tab. It is no longer there or any place I look. Is anyone able to tell me where I now find the Direct Payments up to date information. Thank You in advance...........Fathertime

asked over 8 years ago

2 answers

1 vote

Turbotraffic starter pack

once activating it , for how many days will it work ?

asked over 8 years ago

2 answers

0 votes

Can't find my item

I'm new to bonanza and created 1 item. It looks fine in my booth, but I can't find it when I search, and I'm not confident that the world can see it. How can I be sure? Thanks.

asked over 8 years ago

1 answers

0 votes

Warning message update your booth (need help)

My question is when I list on ebay it automatically comes over to Bonanza. I then Update my items but every time I have to go through all listings and mark New or pre owned. If I only have 2 new items to update why is it that I have to go through ...

asked over 8 years ago

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