Bonanza
Search
Shop by Category
Mother's Day
Women's Fashion
CATEGORIES
DEALS
TOP BRANDS
Men's Fashion
CATEGORIES
DEALS
TOP BRANDS
Home & Garden
CATEGORIES
TOP BRANDS
Health & Beauty
CATEGORIES
TOP BRANDS
Collectibles & Art
CATEGORIES
Handbags
TOP BRANDS
Jewelry
CATEGORIES
Coupons
More Categories
CATEGORIES
More Ways to Shop
More
Hi, just had a sale this morning and the funds are not in my paypal account. that has never happened before. the buyer is within the united states and transaction is complete. not sure what to do. as a senior citizen, i know i have to stay calm before my
Upvote this question 0 Downvote this question

Bonanza has the sale as “complete.”

asked over 3 years ago

TheVintageChateau
Reputation: 37
See TheVintageChateau's booth

4 Comments

EmpressDepot says: September 24, 2020

Let us know what happens please. There’s always something new to learn.

TheVintageChateau says: September 26, 2020

EmpressDepot, it’s an email/address issue. The information is on this post and another separate one.

TheVintageChateau says: September 26, 2020

EmpressDepot, I found out today that the reason why the buyers funds are not in my account, is because I didn’t reactivate my PayPal to fill out the business information. I did not see that which was on the Payment Setting page. I filled out the information and now I can receive payments. The form

TheVintageChateau says: September 26, 2020

seemed to think I was new, so the money is still not in my account. I sent the item to the buyer anyway, as it was not her fault. I just lost $20.00 so I’m grateful it was not an expensive item. I haven’t sold anything on Bonanza in almost 2 years.

4 Answers
Upvote this answer 0 Downvote this answer

Check to see what other payment options you have set up. Perhaps it didn’t come through PP.

answered over 3 years ago

BookbinEtc
Reputation: 1322
See BookbinEtc's booth

1 Comment

TheVintageChateau says: September 24, 2020

I only have PayPal set up. The Bonanza sale “payment type” was paid thru PayPal.

Upvote this answer 0 Downvote this answer

Sometimes it will say “Sale Complete” but if you look at the top it will say “Awaiting Checkout”, which means they have not yet paid.

answered over 3 years ago

Starfisher
Reputation: 117
See Starfisher's booth

1 Comment

TheVintageChateau says: September 24, 2020

No, it states “payment complete” This has never happened before. It has her PayPal order # and an email of completed sale. There’s an email from PayPal stated the cash amount received. However, no money from her in my account.

Upvote this answer 0 Downvote this answer

I think it might be that you’re using a different email address for Bonanza and for Paypal? If you go into Paypal, and add the email address that you use for Bonanza into the “account settings” section, then you should be able to see your money.

answered over 3 years ago

KazooDecor
Reputation: 650
See KazooDecor's booth

7 Comments

TheVintageChateau says: September 25, 2020

Yes, I went in Bonanza setting and changed the PayPal address . If I go on the PayPal site and see the money in the other account, how do I get it to move over into my PayPal balance?

TheVintageChateau says: September 25, 2020

Should I ask the buyer to cancel and repurchase?

BookbinEtc says: September 25, 2020

If the money is in one of your PP accounts, I wouldn’t ask her to do anything. Just use it from that account, or send it to your other account. Can you add that email addy to the PP account you want? Or, call PP and ask them how to handle it.

Atomicdiner says: September 25, 2020

I GOTTA ask the question for the Elephant in the room…. WHY? do you have TWO Paypal addresses???? If you ask them to cancel, remember YOU will PAY a non-refundable fee to Paypal now for doing so.are

TheVintageChateau says: September 26, 2020

Atomdiner, I never had 2 PayPal address, on Bonanza, my regular email address ended up on the PayPal card (in settings). When I clicked on it to change it, my real PayPal address popped up.

TheVintageChateau says: September 26, 2020

Hope I’m explaining correctly. Bonanza has a separate email address, so I can view them separately. I don’t know how the Bonanza email address ended up on the PayPal card in settings. My 1 PayPal address should have been on that card, not my bonanza email.

ccmom says: September 27, 2020

like most have said..add the other email as PP secondary address…the fund should then be available. and if not call PP Customer service to see what you can do

Upvote this answer 0 Downvote this answer
Payment and pay out options are super convenient [URL removed] as any decent online casino offers a wide variety of secure payment options and currency options and, in an exclusive to online casinos, offer incredibly attractive bonuses and free plays, both to first-time and experienced players.

answered almost 3 years ago

jenny88th
Reputation: 32
Question Vitals

Viewed: 786 times

Asked: over 3 years ago

Latest response: almost 3 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.