Once a customer has bought something from me, does Bonanza show me their email? If not, can I send them newsletters through this website? And can I ask them for their emails in a private message, to send tracking numbers for shipping?
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Gooey_Ghost Reputation: 112 See Gooey_Ghost's booth |
I believe you will get the customer’s email address. If not from Bonanza, then probably from PayPal, if that’s how they paid.
When you mark the item shipped on Bonanza, the tracking number entered is automatically sent to the buyer with the shipping notification.
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BookbinEtc Reputation: 1322 See BookbinEtc's booth |
5 Comments
You can use Bonanza messages to communicate with your buyer (and they with you). That way, all your correspondence is in Bonanza. That’s the safest way to do it, if there is ever any issue that comes up.
In Bonanza, when you are looking at your order, there is a link that says “send a message” below the buyer’s name and information.
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KazooDecor Reputation: 650 See KazooDecor's booth |
1 Comment
Get the customer’s email from the sale notification through the payment processor.
Where ever the shipping label comes from the tracking can be entered
Seller Dashboard
Orders
Click on order
End of order will [URL removed]
Leave feedback
Relist items
Mark as Shipped (click on this and enter the tracking number. Enter note to customer optional)
View invoice
Any messages about the sale should go through the internal email (bmail) system, in case there is a problem and you have proof of your dealings with buyer, but all of the buyer’s information can be obtained from PayPal, Stripe or Amazon Pay, if needed.
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CindyBear Reputation: 3063 See CindyBear's booth |
You can contact your FBA clients through Buyer-Seller. In the event that you have enlisted your email address as a feature of your vendor profile. [URL removed]
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Katemerry Reputation: 12 |
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SteveS1681 Reputation: 12 |
Amazon as of now messages the purchaser a request put email, a sent email, and a solicitation for criticism 21 days after buy. In any case, in case you are hoping to send an extra email to purchasers. [URL removed]
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Jackkevin992 Reputation: 12 |
Viewed: 939 times
Asked: over 3 years ago
Latest response: over 2 years ago
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2 Comments