Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Pillow Decor is a manufacturer and retailer of decorative throw pillows. Our services are extensive, from manufacturing custom pillows for event marketing firms, hotels, resorts, and retailers, to providing a large selection of ready made products for wholesale and retail.
Shipping policy
Pillow Decor Ltd. ships all orders via FedEx Ground service with the exception of PO Box addresses and APO/Military addresses which ship via United States Postal Service.
Orders ship within three business days of receipt of the order not including the day the order was received. Actual delivery times may therefore extend from 3-12 business days. Pillow Decor is not responsible for delays due to extreme weather or other circumstances that may affect Pillow Decor’s or its fulfillment partner’s normal operations. Where direct signature is not requested,
Pillow Decor cannot accept responsibility for packages that are delivered to unsecured premises, including doorsteps and entrance ways, apartment building lobbies, or that are accepted or signed for by neighbors or other individuals for the whom the package was not intended. Please contact us at 1-866-900-8488 if you are concerned about the security of your delivery location or if you would like to request direct signature.
Alternate or express shipping arrangements can be made directly with Pillow Decor by calling 1-866-900-8488.
Return policy
Refunds available: See booth/item description for detailsReturns Policy
PLEASE CONTACT PILLOW DECOR BEFORE RETURNING ANY ITEMS
You may return all items sold by Pillow Decor Ltd. within 15 days of receipt. We will credit you your total purchase price less outbound shipping charges. Your return package must be post-marked within 15 days of the date your received your items. Please note that for orders that received free shipping, the initial shipping charges incurred by Pillow Decor will be deducted from the refund amount. Orders that are ‘refused’ at point of delivery will have outbound and return shipping charges deducted.
Pillow Decor does not cover your return shipping costs. However, if the return is a result of an error we made in your order we will refund all shipping costs, including your return shipping costs, and offer you a refund or a store credit if that is your preference. Refunds will be issued upon receipt and inspection of the returned products.
We cannot issue any refunds or exchanges for the return of certain items, including:
• Any item that has a return post-mark dated after the 15 day return period.
• Any item that is not in its original condition or is damaged.
• Any item that has been exposed to pet hair, smoke or perfume.
• Any custom made products.
• Returns Procedure.
PLEASE CONTACT US BEFORE RETURNING ANY ITEMS
If you would like to return any item(s) you must contact us to request a ‘Returned Merchandise Authorization’ number (RMA#). Please email us at [email protected] or call us toll-free at 1-866-900-8488 between 10am-6pm Monday to Friday (Pacific Standard Time). If you are advising us by email, please list the product codes and quantities of the items you are returning.
Please ship US returns to:
Pillow Decor Ltd.
Returns Dept. c/o IPS
1750 Grant Ave.
Blaine, WA 98230
USA
Please ship Canadian returns to:
Pillow Decor Ltd.
Unit 101, 196 West 3rd Ave.
Vancouver, BC V5Y 1E9
Canada
Booth fans
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings. Free shipping on orders over $150.00
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