Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
G3ELITE LLC
G3Elite is a fast growing company, with many years of experience in online sales & customer service. All of our products are brand new and have never been opened or used (unless specified in the listing title). We offer retail items at wholesale prices, while you purchase from the comfort of your home, office or on the go. All of our items are purchased in large quantities directly from manufacturers, transported to our warehouse & sold below retail price through the internet or wholesale to local retailers.
G3Elite offers many popular and unique quality products at great prices. We offer top-notch customer service and FAST shipping. All items ship same day or by the next business day.
Remember: You can always find a similar item at a lower price but you will sacrifice on Quality, Craftsmanship & Customer Support.
BUY WITH CONFIDENCE – G3ELITE LLC
We look forward to having you as one of our customers. If you have any questions, please feel free to contact us (951)777-8396.
Shipping policy
SHIPPING:
Listings with FREE or Buyer Paid Shipping, we will ship Standard to the 48 Continental U.S. States and Canada.
We ship out orders by the end of next business day M-F excluding US federal Holidays.
After your order has been shipped, you will receive an email with the name of the carrier and the tracking number, so you can track your package. Tracking information will also be displayed in the buyer’s account.• Domestic shipping to the 48 Continental U.S. States: Free shipping or buyer paid shipping prices Include Shipping, Handling & Insurance.
• Domestic shipping to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa and the Northern Mariana Islands: There will be an additional shipping fee. In order to get a quote please call or email us with your complete address with zip code first. We will respond with the shipping cost. (Please note there are some locations we will be unable to ship to).
• Shipping to APO/FPO’s: In order to get a quote please call or email us with your APO/FPO complete address with zip code first. We will respond with the shipping cost. Please note there are some locations we will be unable to ship to and some items we will be unable to ship to certain locations.
SHIPPING EXCEPTIONS:
1. Express Shipping Inquiries: Please email or call G3Elite directly (951) 777-8396 – to upgrade to Overnight, 2 Day or 3 Day Shipping! (If there is not an Express shipping selection available on the listing)
2. Canada Shipping Inquiries: Please email or call G3Elite directly (951) 777-8396 (If there is not a Canada selection available on the listing)
3. P.O. Box Shipping Inquiries: Please email or call G3Elite directly (951) 777-8396 (If there is not a USPS shipping selection available on the listing)
4. Worldwide Shipping: We ship many items worldwide through the shipping program provided by each marketplace we sell on. (For questions please email or call G3elite directly (951) 777-8396)
ADDITIONAL SHIPPING INFORMATION:
• We use UPS, Fed Ex or USPS to ship out our packages and require a correct physical home or business address. Buyer is responsible for providing a correct shipping address before the item ships out and cannot be changed after package is accepted by UPS, Fed Ex or USPS.
• We cannot guarantee shipping delivery dates due to weather, natural disasters, UPS, Fed Ex, USPS related issues or other reasons no fault of our own.
• Customers must notify G3Elite within 2 days of delivery date if their package is not received so we can put a trace on the package and or file a lost package claim.
• Shipping damage should be reported to G3Elite within 14 days of delivery date. Items damaged in shipping fall into the category of (no fault of our own). G3Elite reserves the right to send either replacement part, parts or replacement item depending on the damage claim filed to correct the issue.
• A lost package trace or damage claim can take up to 9 business days to be rectified by UPS, Fed Ex or USPS. G3Elite will do everything in its power to rectify the issue in a timely manner.
Return policy
Refunds available: See booth/item description for detailsRETURN POLICY DETAILS:
1. Buyer pays for return shipping for reason no fault of our own. Returns are accepted on new items, unused or like new condition within 14 days of delivery date.
• Example: Defective, lost or damaged items that can and will be replaced in whole or with new parts by G3Elite fall into the (No fault of our own category). Original shipping on these items will not be refunded if returned. Please contact G3Elite through email or call G3Elite Customer Service & Support (951) 777-8396.
RESTOCKING FEES:
1. G3Elite will impose a 20% of item cost as a restocking fee for all returns no fault of our own.
• Example: The buyer changes their mind about a purchase or the buyer purchased the item by mistake and returns the item in the original condition within 14 days.
2. We will impose 20% – 50% of item cost as a restocking fee for all returns received damaged or used; returned no fault of our own.• Example: The buyer changes their mind about a purchase and returns item or items within the 14 day return window, but the seller receives the item damaged, used or materially different than how it was originally shipped to the buyer.
3. If a package is delivered to the address provided by the customer and it is refused, undeliverable, not accepted or returned without the customer paying for the return shipping, we will impose a 20% – 50% of item cost as a restocking fee as stated above in section #2, plus deduct the original shipping cost (Unless item has free shipping) from the buyers refund of the returned items cost.
PLEASE NOTE:
We are not required to accept returns beyond the 14 day return period, but may make acceptations on brand new unopened items.
G3ELITE CONTACT INFORMATION:
G3Elite Customer Service & Support (951) 777-8396.
RETURNS SHOULD BE MAILED TO:
G3Elite
42066 Avenida Alvarado, Suite N
Temecula, CA 92590
Miscellaneous details
PAYMENT:
We accept payments by Visa, MasterCard, AMEX, Discover, Debit & Checking, Via PayPal.
After your order has been shipped, you will receive an email with the name of the carrier and the tracking number, so you can track your package. If you are not satisfied with any part of our service we would appreciate if you would contact us first to correct any issue, prior to your leaving G3Elite a Feedback or Product Review. If you have any questions or comments, please email or call us at (951)777-8396. Thank you!
PLEASE NOTE:We reserve the right to cancel any order for any reason.
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