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Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

A Place Where Shopping Craves for You

They say a person is defined by their key? Some people’s key is home or family and some people are so hell bent on individuality. Whoever you are, there is not an item that you crave to shop and we don’t have it. If your password is Home, you’d love to buy from a large variety of items of home décor, garden and patio, bed and bath and home improvement. Or why not go to our furniture department, and furnish your home with the most stylish, durable and yet affordable furniture.

If your key is Person, you’d love to wander from electronics department to jewelry and watches to health and beauty. Whether the idea of a new cell-phone ignites your soul or you want lush jewelry to complement all those curves and edges that you amour craves for, Harvey & Haley will not disappoint you.

So, when you know that the largest and most diverse collection of the items that drive you made is only a few clicks away, what are you waiting for? Go to your favorite department and quench your thirst for more!!!

Shipping policy

Shipping Policy

We will ship small and appropriately sized items via UPS. Your items will be placed at your door in their original packaging. We will provide you with tracking numbers so you can follow the progress of your items online. Please be home to accept and sign for your delivery. Your Delivery time depends on how far you live from the shipping point and can vary between 6 and 10 Business days.We will ship larger items via Truck Delivery to Your House Anywhere in the 48 States, this is a ‘Curbside’ delivery.

Please Note:

All Truck Deliveries require additional preparation. Thus delivery time frames will be a bit longer but it is worth it. These orders go through additional preparation ensuring a better delivery experience. Our delivery agents are set up where you will receive a call and or email within 10 business days or less, after your order has shipped, to schedule your delivery date. Please note this does not mean you will receive your delivery within 10 business days but rather you will be contacted to schedule your delivery date within 10 business days of your order shipping. Delivery time frames are dependent upon where you live in relation to the origin point of the manufacturer of your furniture.
The Delivery Professionals cannot move any items blocking a delivery attempt. The Delivery Company cannot do any electrical hookups will not connect, install, attach, or affix goods delivered to existing fixtures, walls, or furniture in your home. The following services are not included: hanging mirrors on walls, installing anything that attaches to a permanent fixture, assembly of cribs, attaching headboards to existing bed frames, or installation of wood/glass shelves. Lastly, the drivers are delivering heavy product by hand and so are required to wear steel-toed shoes. It is not permitted for them to remove their shoes to complete deliveries. There are many products available to protect your carpet and flooring. If you feel your home needs extra protection, please prepare accordingly.

Additional fees will be applied to:

Deliveries that require movement of merchandise up more than 2 flights of stairs where a service elevator is not available. ($15 per piece per floor)
Deliveries that require longer assembly times than those stated above. (Assembly services that exceed forty five (45) minutes will be charged at a rate of $22.00 per quarter hour or Fraction thereof.)

Deliveries refused that are not damaged. (Our Hassle Free Return policy will apply)

Deliveries to trade shows, hotels, conventions, hospitals or military bases will be rated with an additional charge of $50.00 for each delivery plus an accumulated waiting time charge, if any.

Deliveries may occur later or earlier than scheduled due to the logistical complexity of shipping nationally through the 48 United States and possible unexpected events. Harvey & Haley will not offer compensation for deliveries that do not occur as scheduled.

Isolated Service Area Surcharge
There are remote areas not readily accessible by delivery vehicle, such as coastal islands that require freight to be flown or barged in, or a ferry toll is required. This surcharge will show up on your check-out page as Isolated Service Area Surcharge.

Assembly
Some assembly is necessary on most items. All parts and instructions will be provided along with your item.

Normal Business Delivery Hours
When you are contacted by the shipper to schedule a delivery – Normal Business Delivery Hours are as follows: Monday through Friday excluding National and State Holidays, between the hours of 8:00 am and 5:00 pm. A typical appointment will have a 4-hour delivery window. Time-specific deliveries and/or deliveries outside normal delivery hours may be available but at an additional charge. Please contact us if you feel that you may need additional services.

Temporary Storage
Please be prepared to take delivery as your order specifies. If you are unable to accept delivery for an undefined period of time, temporary storage charges will commence after the 6th day from the date we contact you for delivery. Please contact us should this situation arise.

Attempt Fee
Please be home for your delivery. Any scheduled delivery that cannot be made because you are not home will incur a $99 delivery attempt fee plus the actual re-delivery charge. Please be aware that while some of our products are offered with free delivery the actual delivery costs will be calculated for your re-delivery.

Delivery Cancellation
Please take care when scheduling your delivery. There is a 10 hour window from the moment a delivery is scheduled, where a delivery appointment can be canceled, after which a scheduled delivery cannot be canceled without incurring a redelivery charge. Please be aware that while some of our products are offered with free delivery the actual delivery costs will be calculated for your re-delivery.

Follow these ‘Steps when receiving your order’:

(1) You must be home to accept, sign and inspect your delivery.

(2) If your package/item appears even slightly damaged, write “Package/Item Damaged” with a full description, when you sign for your delivery.

(3) For orders that have multiple items, refuse ONLY that damaged piece. Any non-damaged pieces that are refused are subject to re-delivery fees.

(4) Keep all original packaging materials. Any returned items are required to be in their original packaging. Only exception is when an item comes Blanket Wrapped.

(5) By not inspecting the product(s) or not notating damage, either to the product(s) or box(s), on the delivery ticket at the time of delivery, you relinquish the right to file a claim for damage.

(6) Please notify us within 12 hours from time of delivery with damage description along with images of the packaging and product.

Please allow 24-48 business hours for a company representative to contact you with a solution.

Any orders canceled due to damages and noncompliance with the aforementioned ‘Steps when receiving your order’ are subject to our Hassle Free Return Policy

If you require more information please contact us at:

888-523-1112