More Details - Bonanza

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Booth Details, Discounts, and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

We welcome you to shop our vast selection of products that will fit your need, and we are proud to have the best customer service ever if you need more details please ask us!

Shipping policy

Orders are process Monday – Friday, 8:30 A.M. – 5:30 P.M., Excluding Holiday’s. In Stock orders will leave our facility within 24 hours of receiving cleared payment. If items are not in stock, the merchandise will either ship directly from manufacture or there will be a lead time of 3-5 business days until we receive merchandise at our facility. Gate Hardware & Equipment’s will use UPS, FedEx, or USPS as a shipping carrier. We will use any of these three carriers without notice. If customer would like a specific carrier, please notify in the special instructions section of the checkout process.

Larger items (usually over 75 lbs.) are shipped by common carrier only, and are not available for expedited shipping. If merchandise / item(s) are in stock, it will ship within 24 hours. Delivery times may vary due to weather conditions, terminal locations, and / or other circumstance. Gate Hardware & Equipment’s will not be responsible for any delay of delivery times once item has left our facility or from manufactures facility.

Return policy

Full refund available within 30 days

We strongly recommend that all merchandise be inspected at time of delivery. If there is visible damage, please refuse the shipment and contact our customer service as soon as possible. Further, we also strongly recommend that all customers fully inspect merchandise within 24 hours of delivery. If there are any problems with your order, please contact our customer service as soon as possible. Any warranty issues or defective merchandise are covered by the respective manufacturer.

The original purchaser has a period of 30 days from date of delivery to return any item purchased for a refund. There will be NO RETURNS OR REFUNDS on Circuit Boards. Refunds are calculated by a Subtracting 20% Restocking Fee of item(s), Less shipping and Handling Fee, provided the merchandise is in new, resalable condition and returned in the original, undamaged packaging. No used merchandise will be accepted. Unless the merchandise is shipped in error, customer is responsible for outgoing freight cost as well as return freight cost. The cost of the shipping will be deducted from the credit, which the customer is entitled to upon receipt and inspection of the returned item(s). Acceptance of merchandise is final only after inspection. All warranty books, instructions manuals, parts and accessories must be included as well as the original box in which the item was shipped. To protect the original factory box from any additional shipping damage, please place it inside another carton for return shipping. No Shipping Labels or any other labels are to be placed on Factory Package. No Refund will be issued if Labels are placed on the factory box.

CANCELLATION POLICY

We accept cancellation within 30 minutes of the order been submitted, a 5% of the total amount of the order will be withheld from the refund amount, outside of this time frame orders cannot be cancelled