Wholesaler and Retailer of 925 Sterling Silver Gemstone Jewelry
Shop Policies and vital information
Processing time
1. The time, that we need to prepare an order for dispatch. This time is usually between 1 to 3 days; however, it varies on individual items. For details, see individual items description.
Customs and import taxes
1. Buyers are responsible for any customs and import taxes that may apply.
Payment
1. We preferred payment through PayPal. It is one of the safest ways to pay.
2. Payment should be made within 3 days of winning the bid. Non-paying winners will be reported to.
1. International Standard – 14-21 days
2. International Expedited – 5-10 days
Returns & exchanges
1. We gladly accept returns, exchanges and cancellations.
a. Please contact us within: 3 days of delivery
b. Send items back within: 14 days of delivery
c. Request a cancellation: before item has been dispatched
2. Conditions of return
a. Buyers are responsible for return postage costs.
b. All items must be in their original condition, not worn or altered.
Custom and personalized orders
1. We accept custom and personalized order.It can be change in the gemstone,ring design and ring size. Please ping us if you are interested in a custom creation.
Wholesale availability
2. Wholesalers are welcome. We offer discount on bulk Quantity.
Vital Information
1. Each item is individually packed and secured with quality packaging material to ensure safe and undamaged delivery.
2. Packages are shipped via Registered International Air Mail or courier companies. Partial payment is not acceptable.
In rare cases it may take up to 4 weeks for delivery depending upon the destinations and customs of particular country.
Feedback Policy
1. We strive for 100% Customer Satisfaction and we always leave positive feedback to our buyers.
2. Feedback are extremely important for us. Better Feedback scores affect our search placement . We want to earn your good feedback and 5-star rating. Unfortunately, 4-stars is considered a bad rating for sellers and can result in restrictions on our account. Please help us maintain our business and give a 5-Star rating in all categories.