I can’t enter a shipping option. I keep seeing this message…Could not find any sample rates. Most likely [URL removed] the carrier does not recognize your address, the carrier does not ship from your address to our sample destinations, or the carrier’s service is currently down…Anyone else getting this? I already reported it to support. I hope it’s not due to the eclipse…lol
|
Shot_Glass_Heaven Reputation: 49 See Shot_Glass_Heaven's booth |
Thanks everyone for the updates! We apologize for the troubles this has caused and our developers fixed this as soon as possible. If you’re still running into troubles, please feel free to email us at [email protected] and we’ll help you get everything working again.
|
bonanzajon Reputation: 1539 See bonanzajon's booth |
Never Mind…It’s back now. It wasn’t working for about the last hour but is now.
[URL removed] It’s back again. And four saved items no longer have a shipping option. And if I remember correctly, this will trigger the lowest possible shipping option…Media Mail. I have removed the prices on these items, to keep out of public view. When back to normal I’ll fix them. One step forward, two steps back.
|
|
Shot_Glass_Heaven Reputation: 49 See Shot_Glass_Heaven's booth |
1 Comment
Hi Shot_Glass_Heaven,
Happy to hear that I’m not the only one having an issue with the postage area of a new listing. I believe it’s down and when there is a glitch like this please contact support and report it as your not only helping yourself but all of the other sellers.
Suggestion when this happens I enter a “Flat Rate Shipping” amount by looking up the rates online or if the system finally gives the rate I don’t check off any rate instead take that postage amount and enter it under the “Flat Rate Shipping” because I have noticed my shipping is not sticking with the system stating an amount so if I entered it myself it is sticking until Bonanza Support can fix the issue. I will report the issue right now to Support.
Hope this helps!
Good luck,
Rita
MomentsInThyme
|
|
MomentsInThyme Reputation: 734 See MomentsInThyme's booth |
Viewed: 747 times
Asked: over 6 years ago
Latest response: over 6 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
1 Comment